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A Prescription for Better Communication and Customer Loyalty
4.12.10, Terry Schuman
Q- Which group of doctors get sued the most for malpractice- highly skilled doctors or doctors who make a lot of mistakes? A- The ri . . . keep reading

Customers Will Support Local Business When Special Attention Is Given To Them
Terry Schuman
Small local businesses can compete with the "big box" type businesses if they strive to provide customer service that far exceeds customer ex . . . keep reading

Jack Welch and the Concept of Differentiation
4.5.10, Terry Schuman
Jack Welch, the former CEO of General Electric, mentored and developed a virtual who's who of current CEO's of major companies. Today, Welch's prot&ea . . . keep reading

The New iPad May Fill An Important Need For Mobile Local Business Owners
4.2.10, Terry Schuman
I saw an article come across on Google alerts today that really piqued my interest about the new iPad. By now you've probably heard about it, but may . . . keep reading

Examine This As You Try To Find Local Businesses To Purchase
3.24.10, Terry Schuman
Buying an already established business can be a better option than trying to start one. However, you will need to be aware of some obvious ke . . . keep reading

How To Get Someone's Attention When Needed!
3/22/10, Terry Schuman
One night, George was going to bed when his wife told him that he'd left the light on in the shed. George opened the door to go turn off the light but . . . keep reading

5 Health Care Reform Changes Small Businesses Need To Start Thinking About Now
Terry Schuman
Here's an article written by Gregory White (originally published on openforum.com) that came across GoogleAlert yesterday. I'm sure most small local b . . . keep reading

Are You The Local Business Expert For Your Niche?
Jeff Schuman
Unless you are in a very unique niche you probably have competition. You may even be selling the exact products or brands as some of your comp . . . keep reading

What Is Stopping You From Doing Local Business Internet Marketing?
Some of the real heroes in the United States economy today are local business owners. These are small businesses that employ people to do work . . . keep reading

7 Customer Service Tips For Outstanding Customer Retention
Here is a great article by Robert Moment, author of Invisible Profits: The Power of Exceptional Customer Service Customer retention, often measur . . . keep reading

Supporting Local Businesses: 3 Reasons Why You Should Be Concerned
Jeff Schuman
Supporting local businesses is something that makes sense for several reasons. Yet it is truely amazing how many people will drive out of town . . . keep reading

You Can Market Local Business Using Online Surveys And Quizzes
3.7.10, Terry Schuman
When you use surveys and quizzes you're able to creatively market local business online and simultaneously improve customer service and sati . . . keep reading

How to File a Self-Employed Tax Return
3/7/10 Terry Schuman
Here's some basic and quick-reading information I saw today at FinancialWeb.com. Any self-employed individual (an independent contractor, freelance . . . keep reading

Hands Off Marketing-Gold Member
This is exactly what local business owners need to get their business online in a variety of ways. If you are too busy to do it yourself, or do not know how to promote your business online, read this. . . . keep reading

Your Local Business: 4 Ways New Customers Find You
Jeff Schuman
It has been said if your local business is standing still it is really going backwards. Most small businesses need new customers to survive. . . . keep reading

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